Terms and Conditions of Engagement and Web Site Use
As a small business ourselves, The Business Solutions Shop is keen to ensure that all potential clients clearly understand the Terms and Conditions under which we will engage with you to improve your business performance.
It is critical that BOTH parties to a business contract clearly outline and understand their responsibilities and expectations as to the anticipated or desired outcome of any project or initiative undertaken. Consequently, to avoid misconceptions and/or disappointments in the delivery of outcomes for any client, that may lead to either non-payment for services provided by The Business Solutions Shop or a claim by the client for non-delivery of an expected result, we provide here our Terms and Conditions of Engagement.
A separate page outlines the Engagement Process and order of project implementation for prospective clients to familiarise themselves with approach and involvement required for success.
A. PRE-ENGAGEMENT TERMS AND CONDITIONS
Service Coverage Map
Zone A - $20 to $49
Zone B - $50 to $99
Zone C - $100+
B. CLIENT ENGAGEMENT TERMS AND CONDITIONS
*NB: An estimate is NOT a quotation for a specific or guaranteed outcome. The nature of business is such that during the early phase of any analysis and assessment of potential or possible problems that may be hampering the progress of a business, other issues or hidden problems can and will be uncovered.
It is for this express reason, and likely development, that The Business Solutions Shop does not give quotations or guarantees for any specific outcome, other than that agreed to in writing between the parties.
ENGAGEMENT PRICING POLICY
As stated in our Terms and Conditions of Engagement, we do not provide quotes to clients for anticipated project outcomes.
The Business Solutions Shop also does not quote a standard HOURLY fee for any work undertaken. Project or engagement fees are not calculated on service area or commercial subject - pricing for projects is determined by a professional estimate of the depth of operational need and time required to implement and effect a positive business change.
There may be occasions where an
existing client requires a specific and defined exercise to be
All estimates for engagement will be discussed only after a frank meeting (either the NO FEE one hour meeting mentioned in A.2, or a specifically requested and time-purchased meeting) with the potential client/business owner. The terms and conditions for pre-engagement are detailed in A. above.
DISCLAIMER ON STATUTORY COMMERCIAL ISSUES
The Business Solutions Shop does not provide advice or opinion on the statutory legislative issues and/or professional areas concerning financial and legal matters attended to by your accountant or lawyer.
The Business Solutions Shop offers expertise, advice and engagement on the commercial operational issues and problems concerned with effective management and improving the financial performance of a single business operation. It is possible that during engagement, we may suggest the client requires an opinion on professional areas concerning financial and/or legal matters due to such an issue arising during our engagement.
Our business knowledge and advice comes from extensive experience gained from operational management responsibility and accountability in senior roles in many large companies and commercial industries.
The use of the financial analysis tools and business performance information found on this web site is to be considered to be in accordance with the customary acknowledgement of copyright principles and current legal protection of The Business Solutions Shop copyright status.
Users should also note that all key pages on this web site containing financial tool functionality and business information that has copyright protection has been further protected by encryption software which prevents 'right-click drag-and-copy', 'print page' and 'screen print' capabilities.
Web site users and visitors also need to be aware that there are intellectual property considerations relating to the specific material available on the web site. All intellectual property on this web site is owned by, and registered to, The Business Solutions Shop.
financial performance and reporting tools, and the software that
generates their functionality on the The Business
Solutions Shop website, are subject to patent
protection. Identified instances of deliberate plagiarism for
commercial gain will be met with the issuing of formal legal notice to
© The Business Solutions Shop Pty Ltd 2005.